Products

Product-Related Questions

1.How long does it take for a purchased product to be credited to my account?
Since recharges are processed manually, it generally takes 10-15 minutes for the amount to be credited.

2.What should I do if my order hasn't been processed for too long? / Can I get a refund?
If the order has not been shipped/processed, you can contact our support staff to apply for a refund.

3.Will recharging through PBS result in my game account being banned?
PBS, as a legitimate recharge platform, provides users with absolutely secure recharge services. The platform places high importance on the security of users' game accounts, and all recharge activities strictly comply with the in-game rules and regulations. To date, no user has reported their account being banned due to using PBS for recharging. You can recharge with confidence.

4.How can I obtain coupons?
You can get coupons by inviting friends to register, participating in official social media campaigns, registering through social media entry points, joining holiday events, claiming weekly VIP benefits, or through promotional emails from PBS.

5.How do I use a coupon?
PBS typically defaults to automatically selecting and applying the coupon with the highest available discount during checkout. You can also manually select a coupon on the payment page: click on the coupon section, choose a suitable coupon, and click "Confirm" to apply it. The discounted price will be displayed immediately after application.

Important Notes:

1.Before purchasing, please check whether the product matches your gaming platform.

2.Please double-check that the account information you fill in is correct. Recharges to incorrect accounts cannot be modified or reversed.

3.Do not log into your game account before the transaction is fully completed, to avoid recharge failure or delays caused by account conflicts.

4.Due to the nature of virtual products, please log into your account after the recharge process is complete to verify the transaction. Some recharges may require additional processing time.