Risk Control Issues
1.Why can't I place an order?
If you encounter issues with placing an order or making a payment, please contact our online customer service for further assistance.
2.Why does an error message appear during payment?
If you encounter issues with placing an order or making a payment, please contact our online customer service for further assistance.
3.Why did my PayPal payment fail?
This may be due to risk control measures implemented by the payment channel. If you are unable to complete a payment or encounter a payment failure, please contact the customer service of your credit card issuing bank for help, or try using a different credit card for payment. If you still cannot complete the payment successfully, please try another payment channel.
If you experience any payment issues, please contact our customer service promptly.
![{$site['website']}](/upload/img/2025/1228/a803b639735392b2058b84bab83da8c0.webp)